Meet our team!

Jordan Atkinson - President

Jordan Atkinson serves as President of NAU Country Insurance Company and is a member of QBE’s North America Executive Management Board. Since joining the organization in 2010, Jordan has demonstrated a deep commitment to the crop insurance industry and has become a trusted, respected leader known for his strategic vision, technical expertise, and unwavering focus on customer service.

Over the course of his career, Jordan has built strong relationships with agents and industry partners, developed extensive institutional knowledge, and championed innovation and operational excellence across the business. He currently serves on the National Crop Insurance Services (NCIS) Board, where he continues to be a key voice in shaping the future of the industry.

Jordan began his career with NAU Country as a claims adjuster and was one of the first employees in the Southeast Region. He has since held a variety of leadership roles, including Claims Supervisor, Marketing Specialist, Regional Marketing Manager, Southeast Branch Operations Manager, and Chief Marketing Officer.

A graduate of East Carolina University, Jordan earned a Bachelor of Science in Political Science with honors. Outside of work, he enjoys spending time with his wife, Jenna, and their two daughters, Ivey and Kendall.

James R. Korin - Executive Advisor to the President

Jim Korin serves as Executive Advisor to the President of NAU Country Insurance Company, bringing over four decades of experience in crop insurance, public accounting, and business consulting. His longstanding commitment to the industry began in 1983 and includes 20 years as President of NAU Country, where he played a pivotal role in the company’s growth and transformation.

Prior to joining NAU Country as an employee in 2005, Jim spent 23 years as a CPA and consultant to privately held and regulated businesses. His career in public accounting culminated in his role as Chairman of the Board and Senior Partner at Carlson Advisors, LLC, a regional CPA firm. At NAU Country, Jim was instrumental in guiding the company’s expansion from a $200 million operation to one writing over $3 billion in premium, helping to position it as a leader in the crop insurance market.

Having grown up in the industry, Jim brings a deep understanding of the vital role insurance providers play in supporting American agriculture through effective risk management solutions.

Jim resides in the suburbs of the Twin Cities and enjoys spending time with his wife, Missy, their four daughters, and their families at his lake home and farm in western Minnesota.

Eric Cappelli - EVP, Chief Financial and Strategy Officer

Eric Cappelli serves as Executive Vice President and Chief Financial and Strategy Officer at NAU Country Insurance Company. In this role, he leads the Finance team and oversees strategic planning and organizational efficiency, driving data-informed insights and outcomes that support the company’s long-term growth and performance.

Prior to joining NAU Country, Eric held several leadership roles in finance and strategy at Zurich/RCIS, including serving as Head of Finance for RCIS. His earlier career includes experience as a strategy consultant with Bain & Company and as an equity research analyst at Susquehanna International Group.

Eric holds a bachelor’s degree from Washington University in St. Louis and an MBA from the Kellogg School of Management at Northwestern University.

He resides in the Chicago area with his wife, Colleen, and their two daughters.

Mitch Rosenthal - EVP, Chief Marketing Officer

As Executive Vice President and Chief Marketing Officer, Mitch leads the development and execution of the company’s marketing strategy. In this role, Mitch is responsible for shaping both annual and long-term marketing plans, driving agent engagement strategies, optimizing market performance, and overseeing initiatives focused on customer retention and business growth. He works in close collaboration with Branch Executives, the Chief Financial and Strategy Officer, and leaders across Claims, Underwriting, IT, and Business Operations to ensure alignment with corporate objectives. Additionally, Mitch oversees the management of Branch Executives to ensure alignment with company objectives and performance standards.

In addition to his role as CMO, Mitch continues to serve as Senior Vice President of Branch Operations for NAU Country’s Great Lakes Region, headquartered in Eau Claire, Wisconsin. This region spans 16 states, including Wisconsin, Illinois, Indiana, Michigan, Ohio, Pennsylvania, New York, Maryland, Delaware, New Jersey, Connecticut, Rhode Island, Massachusetts, New Hampshire, Vermont, and Maine.

Mitch joined NAU Country in 2015 as the Lead Field Marketing Specialist, overseeing accounts in Illinois while assisting with accounts in Wisconsin, Indiana, and Ohio. Mitch brings several years of crop insurance experience to NAU Country.

Mitch started his career in crop insurance as a crop adjuster in Illinois, which later developed into a Claims Project Support Leader. Mitch had the opportunity to become an Agency Recruiting Manager with John Deere Crop Insurance, and then became a District Sales Manager for the Climate Corporation.

Mitch and his family reside in St. Joseph, Illinois. On the weekends, you will find him at the baseball field, a basketball game, or the football field (depending on the season) with his three children.

Doug Jakway - SVP, Legal and Government Affairs

Doug Jakway has served as Senior Vice President and General Counsel for NAU Country since 2006. Doug is responsible for managing all legal, regulatory, and government affairs for NAU Country.

Doug is actively engaged in industry leadership, serving as Vice Chair of the American Association of Crop Insurers (AACI) Board, a national trade association representing the private crop insurance sector on federal legislative, regulatory, and policy matters. He also serves on the Midwest Council on Agriculture Board, which advocates for the agricultural industry across 12 Midwestern states. Additionally, Doug chairs the National Crop Insurance Services (NCIS) Legal Affairs Group, collaborating with legal professionals from other Approved Insurance Providers (AIPs) to address key legal issues impacting the crop insurance industry.

Doug received his Juris Doctorate with honors from William Mitchell College of Law in St. Paul, Minnesota, and his Bachelor of Arts from St. John’s University in Collegeville, Minnesota. Prior to joining NAU Country, Doug served as a corporate associate at the McGrann Shea law firm in Minneapolis, Minnesota, where he served as outside counsel for NAU Country during its sale to Lightyear Capital in 2005.

Doug lives in St. Paul, Minnesota, with his family. You may find (or hear!) him from the soccer, basketball, or hockey sidelines when he's not at work or at home.

Bill Wilson - SVP, Underwriting

Bill Wilson is the Senior Vice President of Underwriting at NAU Country, where he leads the oversight and processing of Multi-Peril Crop Insurance (MPCI), Crop-Hail, Named Peril, and Livestock business operations.

Bill holds a Bachelor of Science degree in Business Administration and Political Science from Iowa State University, graduating in 1986. He began his career in crop insurance in 1990 as an underwriter for American Agrisurance and has held various roles within the industry, advancing through the ranks to his current position.

Bill joined NAU Country with the acquisition of Agro National in 2011, where he served as the Director of Operations. Along with managing the NAU Country Underwriting area, Bill is currently a member of NCIS’s Underwriting and Operations Committee and the Program Development Committee.

Outside of his professional achievements, Bill and his wife, Michele, have five sons and many grandchildren, keeping them actively engaged in family life. They reside in rural Iowa.

Brock Maus - SVP, Information Technology (IT)

As the Senior Vice President of Information Technology, Brock oversees the technology solutions and offerings at NAU Country Insurance Company.

Brock graduated from North Dakota State University (NDSU) with a Bachelor of Science degree in Computer Science. Brock has 20+ years of experience in the IT industry, beginning his career as an Applications Developer at Microsoft before moving to NAU Country in 2008. He takes pride in the challenge of providing service through technology and likes to research new technologies to find innovative solutions to meet the increasing demands of our technology teams.

Brock and his wife, Crystal, reside in West Fargo, North Dakota, with their three children. He enjoys spending time with family, relaxing, and taking in sporting events.

Hope Floberg - SVP, Business Operations

Hope Floberg serves as Senior Vice President of Business Operations at NAU Country Insurance Company, where she leads a diverse portfolio of departments including Compliance, Risk, Account Relations (Licensing), Business Support Services, Marketing Communications and Graphics, IT Marketing and Training, and the Print Center. Her role is central to driving operational efficiency, cross-functional collaboration, and strategic alignment across the organization.

Hope began her career at NAU Country in 2001 as an Administrative Assistant and has since built a deep and multifaceted understanding of the crop insurance industry. Her professional journey has included key roles within the IT Department, such as Quality Assurance, Business Analyst, Business Support Analyst, and Technology Training, each contributing to her broad expertise and leadership capabilities.

She holds a Bachelor of Arts in Mass Communications and Speech Communications, with a minor in Economics, from Minnesota State University Moorhead (MSUM).

Hope is actively engaged in industry and company initiatives, serving on committees such as the American Association of Crop Insurers’ (AACI) Seeding the Future program, Women in Agriculture, the Midwest Council on Agriculture, and the NCIS Communications and Outreach Committee.

She resides in Moorhead, Minnesota, with her husband, Chris, and their four children. Outside of work, Hope enjoys supporting her children in their many sporting activities and cherishes time spent with family.

Anthony Schmode – SVP, Claims

Anthony Schmode is the Senior Vice President of Claims at NAU Country.

Bill Lorimer - SVP, Branch Operations

Bill Lorimer is the Senior Vice President of Branch Operations for the Northern Branch offices located in Ramsey, Minnesota, and Fargo, North Dakota.  

Bill began in crop insurance in 1988 for National Ag Underwriters (now RCIS) and worked in various roles, including Claims, Operational and Training Manager, Compliance, and Product Manager of Software Development. During this period, Bill also participated in many Risk Management Agency (RMA)/National Crop Insurance Services (NCIS) industry meetings and workgroups, being very active in helping to improve crop insurance programs.

In 2004, Bill left the crop insurance industry and started two small businesses where his primary duties included sales, marketing, and Chief Financial Officer. Seven years later, Bill returned to the industry, taking a position with NAU Country. In his current position as Branch Manager, Bill has been working hard on ensuring continuing education, providing policy and procedural guidance, and building and maintaining a vast network of productive relationships with agents.  

During Bill’s free time, he can be found either on a lake or in the woods, as he is an avid hunter and fisherman. He’s been married for 34 years to his wife, Teresa. They have three boys Marcus, Mitchell, and Alec.