NAU Country Insurance Company is committed to providing you with excellent service. Because we respect your right to privacy, we have developed this Privacy Statement to inform you about our privacy practices for the entire site.
This Privacy Statement will inform you of:
- What information our site gathers about you
- How we use and with whom we share the information we gather
- What security procedures we have in place to protect your information from loss, misuse, or alteration
Questions regarding this Privacy Statement should be directed to NAU Country Insurance Company.
Privacy is of great concern to most users of the Internet, and is a critical part of an enjoyable and satisfactory user experience. We at NAU Country Insurance Company are acutely aware of and sensitive to the privacy concerns of our subscribers and other visitors to our Web site. Whether you are a customer of our various products and services or a visitor to our site, we assure you that we do not collect personal information from you unless you provide it to us. If you are enrolling for a NAU Country Insurance Company electronic UserID you will be asked to provide certain personal information. Please note, however, that we are asking for this information for the limited purposes of creating your UserID, providing the services that may be part of your account, and authenticating your identity in order to provide you with secure access to your account information. You should also be assured that we do not provide or sell information about our customers or site visitors to vendors that are not involved in the provision of NAU Country Insurance Company's services.
This Privacy Statement applies to NAU Country Insurance Company's site only. Many of our affiliated companies maintain their own privacy policies that may be viewed on their respective Web sites. We strive to provide our visitors and subscribers with the highest level of privacy possible.
Please note that our site contains links to other sites. NAU Country Insurance Company is not responsible for the privacy practices, privacy statements, or content regarding these other sites.
If you feel that we are violating this Privacy Statement, please contact us at NAU Country Insurance Company.
We do not collect any personal information from a visitor to our site unless that visitor explicitly and intentionally provides it. Under no circumstances do we collect any personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, health, or private life. If you are simply browsing our site, we do not gather any personal information about you.
There are two ways in which you may explicitly and intentionally provide us with and consent to our collection of certain personal information:
- E-mail Request for Information
- Registrations for Online Account
We use links throughout our site to provide you with the opportunity to contact us via e-mail to ask questions, request information and materials, register for or access your NAU Country Insurance Company account, or provide comments and suggestions. You may also be offered the opportunity to have one of our representatives contact you personally to provide additional information about our products or services. To do so, we may request additional personal information from you, such as your name and telephone number, to help us satisfy your request.
If you choose to enroll for one of our products or services, we will request certain information from you. Depending on the type of product or service that you request, you may be asked to provide different personal information. For certain products and services, we may require your name, address, telephone number, e-mail address, and/or social security number (SSN) or Federal Employee Identification Number (EIN). Other products and services may require different or supplemental information from you in order to apply. For a detailed listing of the type of personal information requested for our various products, please refer to the enrollment page for the particular product or service.
Statistical Information About Your Visit
When you visit our site, our computers may automatically collect statistics about your visit. This information does not identify you personally, but rather about a visit to our site. We may monitor statistics such as how many people visit our site, the user's IP address, which pages people visit, from which domains our visitors come and which browsers people use. We use these statistics about your visit for aggregation purposes only. These statistics are used to help us improve the performance of our Web site.
We only use "cookies" as described in this Section. A "cookie" is a piece of information that our Web site sends to your browser, which then stores this information on your system temporarily. When a cookie is used, our Web site will be able to "remember" information about you and your account only until you exit your current browser window. The cookies our system creates contain only a randomly generated "key" that is deleted when you close the browser window and end the session. Cookies are not able to "invade" your hard drive and return to the sender with personal or other information from your computer.
If you choose not to accept a cookie, you may not be able to use some of the functions of our web site.
How We Use and With Whom We Share the Information We Gather
We assure you that the information we gather from you is used by us only as explained in this policy. If we are required by law to disclose certain information to local, state, federal, national or international government or law enforcement authorities, we will do so (for example, we must disclose the identity of policyholders to the U.S. Department of Agriculture and its agencies).
Our Security Procedures
We consider the protection of all personally identifiable information we receive from our Web site visitors and subscribers as critical to our corporate mission. Please be assured that we have security measures in place to protect against the loss, misuse, and alteration of any information we receive from you. As with any transmission over the Internet, however, there is always some element of risk involved in sending personal information. In order to try to minimize this risk, we encrypt all information that you submit in ordering one of our products or services using the Secure Sockets Layer (SSL) protocol. Our security procedures are also subject to at least an annual third-party audit.