Our goal at NAU Country is to provide fast, accurate, and helpful service during the crop insurance loss process. We have over 535 highly skilled claim professionals spread across the country. You can be sure one lives in or near your local community providing expertise in adjusting your regional crops. Also, thanks to our timely communication and the NAU Country mobile app, you will know the exact status of your loss at all times.
Quality Assurance:
RMA requires us to notify you of Quality Assurance processes, please access our Compliance Review page for further information.
Fraud, waste, and abuse:
- AIPs will be assisting RMA in monitoring crop conditions throughout the growing season.
- AIPs will refer all suspected cases of fraud, waste, and abuse in Federal crop insurance to RMA.
Crop Specific Loss Adjustment:
RMA's Loss Adjustment Standards for specific crops can be located here.
We have provided resources below regarding loss guidelines:
| Title | Type | Size | |
| Acceptable Scale Types Guidelines | 194 KB | ||
| ACH Indemnity Direct Deposit Form (ACH) | 313 KB | ||
| Irrigated Practice Guidelines | 294 KB | ||
| Livestock Feeding Bulletin | 138 KB | ||
| Notice of Loss Form | 945 KB | ||
| Precision Farming Guidelines | 372 KB | ||
| Precision Farming Technology System Booklet | 3569 KB | ||
| Replant Scenarios Flowchart | 122 KB | ||
| Self Certification Replant Worksheet | 1006 KB | ||
| Simplified Claim Process Guidelines | 286 KB | ||
| Soybean Quality Issues | 587 KB |